Orders and returns
- Order exceptions handled within defined SLA.
- Returns and credits without manual intervention.
- Full traceability at every step.
The administration disappears. The results stay.
You pay us for X to be done. Not for how we do it. Fixed monthly fee. SLA-backed outcome. No hiring, no implementation, no new project.
Not this
Not hours or consultants
Not AI tools or licenses
Not a new internal project
This
Defined business outcomes, delivered as operations. Exactly what you buy, before you sign.
Product data and PIM
- Enrichment, categorization, and normalization per week.
- Consistent data quality across all channels.
- Measurable improvement from day one.
Finance and reporting
- VAT reporting automated to a high degree.
- Reconciliations completed before month-end.
- Reports generated without manual work.
Master data and data quality
- Cleansing and structuring of existing data.
- Ongoing quality assurance without internal resources.
- Integrated into your existing systems.
ERP and system flows
- Integrated flows across e-commerce, ERP, and logistics.
- Automatic synchronization without manual checks.
- Error handling and escalation per defined SLA.
Back office on demand
- Volume-adjusted capacity without fixed headcount.
- No overhead. You pay for work delivered.
- Scalable up and down without hiring or layoffs.
Criteria: when we say yes
Clear start and end. The process has a defined trigger and a defined outcome.
Measurable output. We can set an SLA on it — time, quality, or volume.
Repeatable. It happens more than once a week and follows a pattern.
Does your process meet the criteria? We do a free assessment and tell you whether it can be taken over — and at what price.