Not a project
- No workshop, no roadmap, no AI pilot.
- We start with cost mapping and then make a clear decision: go or no-go.
- If it's go, we take operational responsibility. Immediately.
We build the Dark Office engine
Dark Office is the destination: operations running without manual administration. Lights Out is the method that gets you there — a centralized automation factory that takes over defined processes and delivers them as operations.
A new category
We are not a consultancy. We are not a SaaS company. We are not traditional BPO. We are operational outsourcing for companies that want to cut costs without starting a new project.
Fixed price with SLA
- You know the price before you sign.
- Typically 30–70% below what the process costs you today.
- The SLA defines exactly what we deliver and when.
Automated by design
- Delivery is driven by automation, not manual capacity.
- Every new customer makes the factory better for all.
- Continuous optimization is built into the contract.
What makes us capable of this?
E-commerce depth. We understand the full system landscape: ERP, PIM, WMS, e-commerce platform, and everything in between.
Process and economics. We can both define a process with precision and calculate what it actually costs.
Operational accountability. We write SLAs and take on risk. This is not advisory work. This is operations.
The architecture
Dark Office — The destination. Operations running without manual administration.
Lights Out Office — The method. The centralized factory that delivers automated operations.
Lights Out Agents — The technology. AI-driven agents that do the work without manual input.
Is this a fit for your business?
We work with companies of 50–1,000 MSEK in revenue, primarily e-commerce and tech-adjacent businesses with clear back office costs. Don't hesitate to reach out — we'll tell you straight whether we can take responsibility or not.
Get in touch